Refund Policy

Last updated: July 22, 2026

This Refund Policy applies to all payments made to Meetora, including wallet top-ups and amounts spent on paid features such as recording and AI notes.

1. No refunds

All payments made to Meetora are final and non-refundable. Once you add funds to your wallet or use them for a paid feature, those amounts cannot be refunded, reversed, exchanged, or transferred — whether or not the feature was fully used.

2. Wallet top-ups

Funds added to your wallet are credited immediately and are intended to be used within the Service. Wallet balances:

• Cannot be withdrawn or converted back to your payment method.
• Cannot be transferred to another account.
• Are consumed at the pay-as-you-go rates shown in the app when you use paid features.

3. Paid features

Charges for recording, AI notes, and other usage-based features are deducted from your wallet as the feature is used. These charges are final once incurred.

4. Failed or duplicate transactions

If you were charged but the corresponding amount was not credited to your wallet (for example, a failed or duplicate payment), contact us with the transaction details. Where we confirm that funds were debited but not credited, we will credit the correct amount to your wallet. This is a correction, not a refund.

5. Free service

Core video meetings on Meetora are free. You are never required to pay to host or join a standard meeting. Paid features are entirely optional.

6. Contact

For payment-related questions, reach us via our contact page with your account email and transaction details.